Complaints & returns
Something wrong with your order?
Tell us what happened and our team will look into it. Include your order or invoice number and a photo if you can, so we can sort it out quickly.
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Sign in to report a problem
Please sign in or create a free ACRO account first. It only takes a minute, and you can follow all your requests under My Account.
What happens next
Need it faster?
Step 1Send us the order number, the part and what went wrong
Step 2Our team checks your order and contacts you
Step 3We agree a replacement, return or credit with you
Call us+420 777 988 689
Emailinfo@acrogroup.eu